Facilities management teams
Optimised Operations for Facilities Teams
Supporting Hard and Soft FM Teams
Facilities Management teams are essential to keeping buildings and services running smoothly. Micad provides a centralised platform tailored to both Hard and Soft FM needs, enabling efficient, consistent service delivery across the estate.
The Challenge
Disconnected Workflows and Inefficiencies
Facilities teams often face fragmented processes, with separate systems for reactive maintenance, stock control, and service coordination. This leads to inefficiencies, poor traceability, and challenges in meeting compliance standards – especially when managing diverse responsibilities across physical assets and support services.


The Solution
Streamlined FM through a Single Platform
Micad simplifies and connects facilities workflows through an integrated suite of tools. For Hard FM, it enables better control of planned and reactive maintenance, stock, and asset performance. For Soft FM, Micad solutions enhance visibility and coordination across portering, waste, catering, and logistics. Custom user views, automation, and intuitive task management reduce inefficiencies and ensure high-quality, compliant service delivery.
Frequently asked questions
What challenges do facilities management teams commonly face?
Facilities teams often deal with disconnected systems for tasks like maintenance, stock control, and service coordination. This fragmentation creates inefficiencies, limits traceability, and makes compliance harder to maintain.
Micad provides an integrated platform tailored to the needs of both Hard and Soft FM. It streamlines planned and reactive maintenance, stock management, and asset performance, while also enhancing visibility and coordination for services like portering, waste, catering, and logistics.
Micad take data security very seriously and continuously invest in staying ahead of emerging threats. We are an accredited ISO 27001 provider and hold Cyber Essentials certification. All client data is securely hosted in Microsoft UK-based data centers, which adhere to strict security protocols. Additionally, we have a dedicated Security Officer at the director level, responsible for maintaining and enhancing our security measures to ensure ongoing compliance and protection.
What are the benefits of using Micad for facilities management?
Micad reduces inefficiencies through automation, custom user views, and centralised task management—improving service delivery, traceability, and compliance across the estate.
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