At Micad, our Help Desk Software and concurrent help desk software client portal allows users to log maintenance jobs at any time, and anywhere – and just simply need to know their location – which is already populated from the Space Management database when linked with Micad.
Incredibly simple to use, effective and easy to deploy, operatives can log a job in under thirty seconds and managers can view on-screen alerts and records of completed or past jobs, and planned jobs to be undertaken in the future. The software is completely scalable – meaning that you’ll be able to use it in multiple buildings.
Key Data in Your Hands with Help Desk Software Portals
Using your smartphone, tablet or desktop allows you to get access to your data without the need for training and share key data sets that matter most to staff and others.
We provide a range of portals to support our help desk software and core IPR. Our Micad Information Portal suite provides read-only access to all data sets.
The task of raising maintenance jobs and sending them to external resources has never been easier – and all of our portals offer unlimited user licenses – meaning that nobody will be missing out on access to the wonderful data.
The portals also allow for the uploading of notes and documentation – so that the entire history of each job or area of the estate is available at the click of a finger.
Contact us for our Help Desk Software Solutions
We can provide a demonstration if you require it, which will show you how to allocate jobs, enable jobs, access your data and much more.
To book a demonstration, or to find out more information regarding the help desk software and relevant portals – please do not hesitate and contact us today.